Shipping Policy

At Zen, we are committed to delivering your customized furniture with care and efficiency. Please review our shipping policy below for important information regarding your order.

Shipping Duration

Processing Time: All orders are processed within 3 business days. Shipping Time: Once your order is processed, please allow 5 to 6 weeks for delivery. This timeframe accounts for the customization of your furniture and ensures that we meet our quality standards.

Shipping Methods

We partner with reliable carriers to ensure your order arrives safely and on time. Shipping methods may vary based on your location and the size of your order.

Shipping Costs

Shipping costs are calculated at checkout based on the delivery location and the size of your order. Any applicable shipping fees will be clearly displayed before you complete your purchase.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the status of your shipment.

Delivery Issues

If you encounter any issues with your delivery, such as delays or damage, please contact our customer service team at (+2) 01200009606 as soon as possible. We will work to resolve any concerns promptly.

Changes to Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about our Shipping Policy, please reach out to us at (+2) 01200009606.